Shipping Policy
Effective Date: 7/26/2020
Thank you for shopping with ShapeDegree. We are committed to delivering your order safely and efficiently, with free shipping on all orders worldwide.
Free Worldwide Shipping
We proudly offer FREE standard shipping on all orders, with no minimum purchase required. Shipping is available to customers in most countries and regions around the world.
Order Processing
- Orders are typically processed within 1–3 business days after payment has been received and verified.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak shopping periods or promotional events, processing times may be slightly longer.
Estimated Delivery Times
Delivery times vary depending on your destination and local carrier services.
Estimated delivery times are:
- United States & Canada: 5–10 business days
- Europe: 5–12 business days
- United Kingdom: 5–10 business days
- Australia & New Zealand: 7–14 business days
- Asia: 5–12 business days
- Rest of the World: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available. Tracking updates may take up to 48 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authorities.
These charges, if applicable, are the responsibility of the customer. ShapeDegree has no control over these fees and cannot predict their amount.
Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to circumstances beyond our control, including:
- Customs inspections
- Severe weather
- Carrier delays
- Public holidays
- High shipping volumes
- Natural disasters or other unforeseen events
We appreciate your patience should any delays occur.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order.
ShapeDegree is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us promptly with your order number and any relevant photos (if applicable). We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.
Contact Us
If you have any questions about shipping or your order, please contact us HERE. We are happy to assist you.
